The Grievance Resolution and Refund Policy established by https://www.foodlicenseportal.org is dedicated to providing exceptional customer Support and ensuring customer connect to right experts, which are paramount for the sustainable growth of business. We firmly believe in offering the best services to our clients, but we also understand that sometimes things may not go as planned, leading to grievances or complaints.
To address such situations promptly and efficiently, we have put in place a robust grievance redressal mechanism. This mechanism is designed to offer our customers a hassle-free way to register their complaints and seek resolutions as quickly as possible. Our primary goal is to minimize customer complaints and grievances through impeccable service delivery and an effective review process. If a redressal is not feasible, we are committed to providing refunds as appropriate
We want to assure our customers that we are committed to providing the best services at all times. If you need to raise a grievance, you can do so by contacting our Grievance Support team via email at email@example.com. We aim to provide resolutions within a reasonable timeframe, and our support team will keep you informed about the status of your complaint throughout the process.
Upon submitting a grievance, you will receive an acknowledgement or ticket within three working days, containing important details such as the date of receipt, a unique grievance number, the expected resolution date, and contact information for tracking purposes. We endeavor to resolve complaints within 30 days from the date of receipt.
To promote public awareness, we publish our grievance redressal procedure on our website and through other mediums.
To ensure transparency, we maintain records of complaints for a minimum period of 1 year from the date of resolution.
Periodic reviews of this policy are conducted to consider internal factors, such as changes in organizational structure or offered products and services, as well as external factors, including legislative changes or technological innovations. Additionally, results from internal or external audits may influence policy updates.
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1.Foodlicenseportal.org is a platform which help you to hire/connect with experts only as per Information Form and details you provide and facilitates communication platform between experts and potential users
2.Please note that neither Foodlicenseportal.org, nor any of its subsidies or employees are Experts. We are not a firm which provides services related to Government documents and services and we also do not provide any advice
3.All our experts are third-party individuals. Any fake or irrelevant comments made by these experts are not the responsibility of our company.(If there is any fake commitment or misinformation provided by any of our experts, please contact us. If it is found to be true, we will ban them from our portal)
4.The 'FSSAI REGISTRATION LICENSE INFORMATION FORM ' and the 'INFORMATION FORM FOR FSSAI RENEWAL ' available on this website are not Registration Form or official government forms for the registration and renewal of food licenses or FSSAI licenses. These forms have been created by our private firm for the sole purpose of getting user Information Regarding Requirement For New Food License and Fssai Renewal for our business operations and aiding experts in understanding users' requirements for a 'New Food License' or renewing an 'FSSAI License.'with Information Users Provide in Information Form.
5.Our Business Model is to Connect User or Businesses to Right and Reliable Experts and facilitates communication platform between experts and potential users
6. The Word "Registration" is the Name of a Food Business License. However, This Does not Imply That we Help Users Register For a Food License, As we are Platform For Accessing Experts Only.
7.The information on this website is for the purpose of knowledge only and should not be relied upon as legal advice or opinion.
8.Please note that our website is only to hire/connect with 3rd party experts and facilitates communication platform between experts and potential users , we ourselve do not provide any gudience, Advices and services related to food business and its compliances like Food licenses and other technicalities.
9.This is not a Government run Website. By proceeding forward with this website you are aware that we are a private company managing this website and providing Service for hiring specialist based on the request from our customers .
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