The Grievance Resolution and Refund Policy established by https://www.foodlicenseportal.org is dedicated to providing exceptional customer Support and ensuring customer connect to right experts, which are paramount for the sustainable growth of business. We firmly believe in offering the best services to our clients, but we also understand that sometimes things may not go as planned, leading to grievances or complaints.
To address such situations promptly and efficiently, we have put in place a robust grievance redressal mechanism. This mechanism is designed to offer our customers a hassle-free way to register their complaints and seek resolutions as quickly as possible. Our primary goal is to minimize customer complaints and grievances through impeccable service delivery and an effective review process. If a redressal is not feasible, we are committed to providing refunds as appropriate
We want to assure our customers that we are committed to providing the best services at all times. If you need to raise a grievance, you can do so by contacting our Grievance Support team via email at firstname.lastname@example.org. We aim to provide resolutions within a reasonable timeframe, and our support team will keep you informed about the status of your complaint throughout the process.
Upon submitting a grievance, you will receive an acknowledgement or ticket within three working days, containing important details such as the date of receipt, a unique grievance number, the expected resolution date, and contact information for tracking purposes. We endeavor to resolve complaints within 30 days from the date of receipt.
To promote public awareness, we publish our grievance redressal procedure on our website and through other mediums.
To ensure transparency, we maintain records of complaints for a minimum period of 1 year from the date of resolution.
Periodic reviews of this policy are conducted to consider internal factors, such as changes in organizational structure or offered products and services, as well as external factors, including legislative changes or technological innovations. Additionally, results from internal or external audits may influence policy updates.
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1.Foodlicenseportal.org is a platform which help you to hire experts only as per application form and details you provide
2.Please note that neither Foodlicenseportal.org, nor any of its subsidies or employees are Experts. We are not a firm which provides services related to Government documents and services and we also do not provide any advice
3.All our experts are third-party individuals. Any fake or irrelevant comments made by these experts are not the responsibility of our company.(If there is any fake commitment or misinformation provided by any of our experts, please contact us. If it is found to be true, we will ban them from our portal)
4.The application form on our website is not a registration form; it is just a means to connect the user with the right experts on the basis of application details
5.Our Business Model is to Connect User or Businesses to Right and Reliable Experts
6. The Word "Registration" is the Name of a Food Business License. However, This Does not Imply That we Help Users Register For a Food License, As we are Platform For Accessing Experts Only.
7.The information on this website is for the purpose of knowledge only and should not be relied upon as legal advice or opinion.
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